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TERMS & CONDITIONS

Clear terms.
Clear expectations.

The terms that apply when using Avion Flights for flight booking assistance, travel requests and related services.

Reservation and Trips LLC

Please review these terms before using our website or proceeding with a booking request. They explain how our flight booking assistance process works and what to expect.

GENERAL TERMS

Start with
the basics.

These terms govern your use of the Avion Flights website and the flight booking assistance services provided by Reservation and Trips LLC. By using the website or submitting a request, you agree to use the service in accordance with these terms.

A

Using the website

Avion Flights provides an online way to learn about our flight booking assistance services and submit travel requests. You agree to use the website for lawful purposes and to provide information that is accurate and complete to the best of your knowledge.

B

Booking assistance

Submitting a request through the website does not itself create a completed flight booking. A request allows our team to understand your travel requirements and discuss available options with you.

C

Information and availability

Flight availability, schedules, fares, taxes and other travel details may change. Information discussed during the booking process is subject to the availability and pricing applicable at the time the itinerary is reviewed and confirmed.

D

Third-party airlines and providers

Flight services involve airlines and other travel-related providers. Their schedules, fares, conditions and operational decisions may be outside Avion Flights' control. Any applicable airline or provider terms may also apply to your travel.

Important: These general terms are intended to explain the relationship between you and Avion Flights when using the website and requesting booking assistance. Please review the applicable booking details and conditions provided during the booking process before deciding to proceed.

BOOKING & REQUESTS

A request is
the beginning.

Our website is designed to collect your travel requirements and connect you with booking assistance. A request should not be interpreted as confirmation that a flight, fare or itinerary has been secured.

YOUR REQUEST

Provide accurate travel details.

When submitting a request, provide accurate information so our team can properly understand your requirements and discuss suitable flight options.

  • Passenger information
  • Departure and destination
  • Travel dates
  • Number of travellers
  • Cabin or airline preferences

REVIEW

Review the proposed details.

Before proceeding, review the itinerary, passenger details, applicable pricing and other relevant booking information provided during the booking process.

  • Route and travel dates
  • Airline and cabin details
  • Applicable airfare, taxes and charges
  • Applicable booking service fee
  • Other relevant booking conditions

CONFIRMATION

Proceed only when you are ready.

A flight booking is not considered complete merely because a request has been submitted or flight options have been discussed. Booking completion depends on the applicable booking process and confirmation of the relevant details.

Flight schedules, availability and pricing can change before confirmation. For this reason, information discussed at an earlier stage may not remain available later. The applicable details should be reviewed before proceeding.

PRICING & SERVICE FEES

Know what
you are paying.

Flight costs can contain several components. Pricing, availability and applicable charges may vary depending on the itinerary and the circumstances of the booking.

FLIGHT COSTS

Airfare, taxes and airline charges

The cost of a flight may include the airfare together with applicable government taxes, airport charges and airline or other relevant charges.

  • Airfare may vary by route and travel date
  • Cabin and airline can affect pricing
  • Availability can change
  • Applicable taxes and charges may vary

BOOKING ASSISTANCE

Applicable service fees

A booking service fee may apply for flight booking assistance. Where applicable, the relevant service fee should be communicated before you decide to proceed.

  • Fees depend on the service requested
  • Applicable fees are separate from airfare
  • The relevant cost should be reviewed before proceeding
  • No specific fee amount is implied by these terms

PRICE CHANGES

Pricing is not guaranteed until confirmation.

Flight fares and availability can change between an initial request, an itinerary review and final confirmation. A price discussed at one point may therefore differ from the price available when the booking is confirmed.

  • Requests do not lock a fare
  • Availability may change
  • Taxes and airline charges may change
  • Final details should be reviewed before confirmation

For additional information about how flight costs and applicable booking service fees are presented, please review the Service Fee Disclosure page.

USER RESPONSIBILITIES

Good bookings
start with good details.

Accurate information helps our team understand your requirements and reduces avoidable errors during the booking process. You are responsible for reviewing the information provided before proceeding.

INFORMATION

Provide accurate details.

Information submitted through the website should be complete and accurate, particularly where it relates to your travel requirements and passenger details.

  • Passenger names and details
  • Travel dates and destinations
  • Number of travellers
  • Contact information

REVIEW

Check the details before proceeding.

Carefully review the itinerary and other booking information provided to you before deciding to proceed with a booking.

  • Names and passenger information
  • Routes and travel dates
  • Airline and cabin details
  • Applicable costs and conditions

COMMUNICATION

Keep communication clear.

If your requirements change or you notice an error, communicate the change or correction as soon as reasonably possible during the booking process.

  • Update changed travel requirements
  • Ask questions where details are unclear
  • Confirm important information before proceeding
  • Use current contact information

Website use

Do not misuse the website, interfere with its operation or use it for unlawful purposes.

Your decision

You remain responsible for deciding whether an itinerary, price and applicable booking conditions meet your requirements before proceeding.

LEGAL INFORMATION

Questions about
these terms?

If you have a question about these Terms & Conditions or how Avion Flights handles a booking request, contact us before proceeding.

RELATED INFORMATION

Read the other
important details.

These Terms & Conditions form part of the information available on the Avion Flights website. You can also review our service fee disclosure and privacy information before using our services.

By using this website or submitting a booking request, you acknowledge that you have had an opportunity to review the applicable website terms and related information.
Passenger aircraft flying above the clouds
READY WHEN YOU ARE

Ready to book?
Tell us where you're going.

Share your destination, dates and travel preferences. We'll help you work through the flight options and take it from there.

CANADA WORLDWIDE FLIGHTS