Enquiry
Start with your travel details.
You can contact the team with a question or travel request and explain what you are looking to arrange. An enquiry is not the same as a completed flight booking.
SERVICE FEE DISCLOSURE
Know the cost.
Then decide.
Clear information about airfare, taxes, airline charges and applicable booking service fees when arranging flights with Avion Flights.
Booking transparency
Understand the relevant costs before you proceed with your booking.
HOW FLIGHT COSTS ARE MADE UP
There can be more than
one part to the price.
The total cost of arranging a flight can include the airfare itself, taxes and airline-imposed charges, and an applicable service fee for booking assistance. The relevant details depend on the itinerary and the booking requested.
Flight price
The airfare associated with the selected flight or itinerary. Airfare can vary according to route, travel dates, cabin class, airline and availability.
Taxes & airline charges
Government taxes, airport charges and other applicable amounts imposed by the airline or relevant authorities may form part of the total flight cost.
Applicable service fee
A service fee may apply for booking assistance. Where applicable, the relevant fee should be communicated as part of the booking information before you proceed.
Booking confirmation
A flight request or displayed airfare is not, by itself, a completed booking. Final pricing and booking details should be reviewed before the booking is confirmed.
Prices can change
Airfare and availability can change until a booking is actually confirmed. A price shown during the request process should not be treated as a guaranteed final fare.
Before you proceed
Review the applicable flight price, taxes, airline charges and service fee information with the booking specialist before proceeding with the booking.
WHEN FEES APPLY
Know what you're
agreeing to.
Not every interaction with Avion Flights is the same. The applicable costs depend on the service requested and the booking being arranged.
Review
Understand the booking details.
Before proceeding, review the applicable airfare, taxes, airline charges and any service fee associated with the requested booking service.
Decision
Decide whether to proceed.
You should have the relevant pricing and service information available before moving forward with a booking.
Important: Airfare, availability, taxes and airline charges can change. The final cost depends on the specific itinerary and booking details at the time of confirmation.
BEFORE YOU PROCEED
The important details
come first.
Before moving forward with a flight booking, make sure the itinerary and applicable costs are clear. This is particularly important when comparing different routes, airlines or cabin classes.
Review the itinerary
Make sure the trip matches your plans.
Check the travel details and requirements that matter to you before proceeding with the booking.
- Departure and destination
- Travel dates and itinerary
- Number of travellers
- Requested cabin class
- Airline or travel preferences
Review the cost
Know what makes up the total.
Pricing should be considered together with the applicable taxes, airline charges and booking service fee information.
- Flight price or airfare
- Applicable taxes
- Airline and airport charges
- Applicable booking service fee
- Final booking details before confirmation
SERVICE FEE FAQ
Questions about
the cost?
A few straightforward answers about booking service fees, flight pricing and what happens before you decide to proceed.
Does every flight booking have a service fee?
Not necessarily. An applicable booking service fee depends on the service requested and the booking circumstances. If a service fee applies, the relevant information should be communicated before you proceed.
What is included in the flight price?
The overall cost can include the airfare together with applicable taxes, airport or airline charges and any applicable booking service fee. The relevant pricing details should be reviewed before confirmation.
Can the flight price change?
Yes. Airfare and availability can change based on factors such as travel dates, route, airline, cabin and availability. The final price is based on the itinerary and pricing available when the booking is confirmed.
Is a request through the website a completed booking?
No. The website forms are used to collect your travel requirements and start the booking-assistance process. They do not perform a live airline search or complete a booking.
Will I know the applicable costs before proceeding?
The relevant itinerary and applicable pricing details should be reviewed before you decide to proceed, including any applicable booking service fee.
Can I ask about fees before requesting a flight?
Yes. You can contact Avion Flights with questions about the booking process, applicable service fees or the information you should review before proceeding.
Still have a question? Speak with Avion Flights about your travel request and the applicable booking costs.
Contact Avion Flights
READY WHEN YOU ARE
Ready to book?
Tell us where you're going.
Share your destination, dates and travel preferences. We'll help you work through the flight options and take it from there.